Pamela Witter delivered one of the 2020 CEhp Fundamentals 101 webinars yesterday. The webinar title was Building Change Thinking into Healthcare CE Programming, and it was full of good ideas.
One of the tools that I found more useful was the ADKAR Model for facilitating change. Jeff Hiatt, the founder of Prosci, developed this model, which is simple but practical.
ADKAR stands for:
Pamela shared an ADKAR Assessment template that helps analyze each of these elements and score it from 1 to 5. The elements with the lower scores are the barriers you need to overcome to make the change possible. In the image below, the person is lacking the necessary knowledge to make the change. The solution? Acquiring more knowledge 
